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Delivery Information
Please note that orders take between 3 - 5 Days to be produced
Delivery times given are estimates, Please see options at checkout
United Kingdom: 2 - 5 Business days
United States: 3 - 8 Business days
Europe: 2 - 8 Business days
Rest of the world: 4 - 15 Business days
Please note that these times are estimates and do not take consideration any delays due to season, weather, and postal strikes.
Changes to Order
As this is a personalised product, changes can only be made within the first 12 hours after your order is placed. If you need to update any details, please contact us as soon as possible. After the 12-hour window has passed, we’re unable to make further modifications.
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Returns and Refunds
Because this is a personalised item, we cannot offer refunds or returns for customer errors or change of mind. Refunds or replacements are only provided if the product arrives damaged or incorrect due to our mistake. If you encounter an issue, please contact us with details and photos so we can assist promptly.
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Product Care
To keep your Pet Feed mat in great condition, hand wash using warm water and mild soap. Gently scrub the polyester fabric top and rinse thoroughly. Do not machine wash or tumble dry. Allow the mat to air-dry completely before using again.
Quality Guarantee
We pride ourselves on delivering quality, but on occasion we may fall short on this. If you don't feel 100% satisfied then please get in touch and we will do all we can to resolve any issues.
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Designed for everyday use, the durable rubber base helps keep bowls firmly in place, while raised edges catch spills, splashes, and stray crumbs. The smooth surface wipes clean easily, making it both stylish and practical for busy pet owners.
Ideal for dog lovers who enjoy bright, cheerful décor, this personalised feeding mat makes a fantastic gift for new pet parents, summer-loving homes, or anyone who wants to add a little tropical flair to their dog’s dining area.